Privacy Policy
Last Updated: October 3, 2025
Hawks Eyes LLC (“ReSurve,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information: Name, email, phone number, company details, and payment details.
Account Information: Login credentials, communications, and preferences.
Usage Data: IP address, device/browser details, and activity on our website or platform.
Video & Monitoring Data: Camera streams and related monitoring information connected through our services.
Cookies & Tracking Data: Information from cookies and similar tools that help us improve user experience.
How We Use Information
We use your information to:
Provide, operate, and improve our monitoring services
Process payments and manage subscriptions
Communicate with you about your account, support requests, or updates
Enhance website performance and security
Prevent fraud and ensure compliance with legal requirements
Sharing of Information
We do not sell your personal information. We may share data only with:
Service Providers: Vendors helping with operations (cloud hosting, payments, analytics, support).
Legal Authorities: If required to comply with law or protect our rights.
Business Transfers: If Hawks Eyes LLC undergoes a merger, acquisition, or sale of assets.
Data Retention
We keep your data only as long as needed to provide services and comply with laws.
Data Security
We use safeguards to protect your data, but no system is 100% secure. Please use our services with this in mind.
Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
Access and receive a copy of your data
Correct or delete your information
Opt out of marketing
Request data portability
You can make requests by emailing us at info@resurve.com.
Cookies & Tracking
We use cookies to improve site performance. You can manage cookies in your browser settings. Some features may not work without them.
Children’s Privacy
Our services are not directed at children under 13. If we discover we’ve collected data from a child, we’ll delete it promptly.
International Users
Your data may be transferred and stored in the United States, which may have different data protection laws than your country.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
Contact Us
If you have any questions, please contact us:
Hawks Eyes LLC (ReSurve)
13601 Preston Rd, Ste 104W
Dallas, TX 75240
📧 info@resurve.com
📞 (615) 730-4045